{"id":156655,"date":"2019-02-19T14:21:00","date_gmt":"2019-02-19T12:21:00","guid":{"rendered":"https:\/\/www.ccoo.cat\/educacio\/noticies\/atencio-digna-pel-personal-centres\/"},"modified":"2022-07-16T21:07:37","modified_gmt":"2022-07-16T19:07:37","slug":"atencio-digna-pel-personal-centres","status":"publish","type":"post","link":"https:\/\/www.ccoo.cat\/educacio\/noticies\/publica\/atencio-digna-pel-personal-centres\/","title":{"rendered":"ATENCI\u00d3 DIGNA pel personal, centres, alumnat i fam\u00edlies a l&#8217;oficina del Consorci d&#8217;Educaci\u00f3 de Barcelona"},"content":{"rendered":"<div class=\"separator\" style=\"clear: both;text-align: center\">\n<a href=\"https:\/\/www.ccoo.cat\/educacio\/wp-content\/uploads\/sites\/139\/2022\/07\/entradeswebnovembre201828329-1024x512-1.png\" style=\"margin-left: 1em;margin-right: 1em\"><img loading=\"lazy\" decoding=\"async\" border=\"0\" data-original-height=\"512\" data-original-width=\"1024\" height=\"320\" src=\"https:\/\/www.ccoo.cat\/educacio\/wp-content\/uploads\/sites\/139\/2022\/07\/entradeswebnovembre201828329-1024x512-1.png\" width=\"640\" \/><\/a><\/div>\n<h2 style=\"text-align: center\">\n<span style=\", sans-serif\"><b>ATENCI\u00d3 DIGNA pel personal, centres, alumnat i fam\u00edlies a l&#8217;oficina del Consorci d&#8217;Educaci\u00f3 de Barcelona<\/b><\/span><\/h2>\n<div style=\"text-align: right\">\n<span style=\", sans-serif\"><b><a href=\"https:\/\/drive.google.com\/file\/d\/1VOdR46GIHtygTcBTSFQ9AGZkV_AUrec1\/view?usp=sharing\">Full informatiu amb recollida signatures de suport centres<\/a><\/b><\/span><\/div>\n<div style=\"text-align: right\">\n<span style=\", sans-serif\"><b><br \/>\n<\/b><\/span><\/div>\n<div style=\"text-align: right\">\n<span style=\", sans-serif\"><b><a href=\"https:\/\/drive.google.com\/file\/d\/1jeEf58lgVx53ucseAQbnS7D8x_oJ4dZd\/view?usp=sharing\">Full informatiu amb recollida signatures de suport AFA\/AMPA<\/a><\/b><\/span><\/div>\n<p><span style=\", sans-serif\"><br \/>\n<\/span><\/p>\n<div style=\"text-align: justify\">\n<span style=\", sans-serif\">El Consorci d\u2019Educaci\u00f3 de Barcelona (CEB) ha modificat l\u2019atenci\u00f3 personalitzada al seu personal (professorat i PAS), l\u2019alumnat i les seves fam\u00edlies i els centres educatius, de manera que molts dels tr\u00e0mits requereixen demanar cita pr\u00e8via en una franja hor\u00e0ria compresa entre les <b>9 hores i les 12:45 hores i entre les 15 hores i les 16:45 hores. Malauradament moltes de les cites no es donen amb la immediatesa necess\u00e0ria i els tr\u00e0mits amb car\u00e0cter d\u2019urg\u00e8ncia poden quedar fora dels terminis.<\/b><\/span><\/div>\n<div style=\"text-align: justify\">\n<span style=\", sans-serif\"><br \/>\n<\/span><\/div>\n<div style=\"text-align: justify\">\n<span style=\", sans-serif\">El CEB que es defineix en la seva p\u00e0gina web com a \u201cinstrument de cogesti\u00f3 i descentralitzaci\u00f3\u201d que treballa \u201cper a la millora dels serveis als centres educatius i a la ciutadania\u201d&nbsp; i que <b>gestiona al voltant del 20% de l\u2019alumnat de Catalunya, m\u00e9s de 10.000 treballadors\/es de la Generalitat i de l\u2019Ajuntament i m\u00e9s de 300 centres amb situacions complexes <\/b>(gesti\u00f3 dels nomenaments, les substitucions, les baixes, sol\u00b7licituds, matr\u00edcules&#8230;) ha de poder atendre al seu p\u00fablic amb les dotacions i recursos necessaris.&nbsp;<\/span><\/div>\n<div style=\"text-align: justify\">\n<span style=\", sans-serif\"><br \/>\n<\/span><\/div>\n<div style=\"text-align: justify\">\n<span style=\", sans-serif\">El sistema de cita pr\u00e8via podria haver suposat una millora en la gesti\u00f3 i l\u2019atenci\u00f3 del personal, els centres, l\u2019alumnat i les fam\u00edlies, per\u00f2 sense els recursos adients <b>el servei no est\u00e0 cobrint les demandes<\/b>. A m\u00e9s a m\u00e9s, l\u2019horari d\u2019atenci\u00f3 al p\u00fablic es solapa amb l\u2019horari laboral m\u00e9s habitual i aix\u00f2 dificulta a les fam\u00edlies la possibilitat d\u2019accedir-hi. Tamb\u00e9 l\u2019atenci\u00f3 al personal queda condicionada al perm\u00eds que doni la direcci\u00f3 del centre, traslladant la responsabilitat a l\u2019equip directiu, ja que en molts casos no existeix la possibilitat d\u2019assistir fora d\u2019horari de perman\u00e8ncia al centre.&nbsp;<\/span><\/div>\n<div style=\"text-align: justify\">\n<span style=\", sans-serif\"><br \/>\n<\/span><\/div>\n<div style=\"text-align: justify\">\n<span style=\", sans-serif\"><b>CCOO vam presentar una queixa<\/b> a la ger\u00e8ncia del Consorci el passat m\u00e9s de mar\u00e7 sense cap resposta i des de llavors el problema ha continuat. Per aquests motius<b> demanem que es prenguin les mesures necess\u00e0ries <\/b>perqu\u00e8 l\u2019oficina del Consorci de Barcelona ofereixi una atenci\u00f3 digna als seus treballadors i treballadores, els centres, l\u2019alumnat i les seves fam\u00edlies, com s\u00f3n:<\/span><\/div>\n<div style=\"text-align: justify\">\n<span style=\", sans-serif\"><b><br \/>\n<\/b><\/span><\/div>\n<div style=\"text-align: justify\"><\/div>\n<ul>\n<li><span style=\", sans-serif\">L\u2019ampliaci\u00f3 de la plantilla del personal d\u2019administraci\u00f3 i serveis de l\u2019oficina del Consorci.<\/span><\/li>\n<\/ul>\n<ul>\n<li><span style=\", sans-serif\">L&#8217;ampliaci\u00f3 de l\u2019horari d&#8217;atenci\u00f3 al p\u00fablic.<\/span><\/li>\n<\/ul>\n<ul>\n<li><span style=\", sans-serif\">La implantaci\u00f3 d\u2019un servei d&#8217;atenci\u00f3 personal immediat per motius urgents.<\/span><\/li>\n<\/ul>\n<ul>\n<li><span style=\", sans-serif\">Unes respostes per e-mail m\u00e9s argumentades i en els terminis de temps (72h) previstes en la normativa.<\/span><\/li>\n<\/ul>\n<ul>\n<li><span style=\", sans-serif\">M\u00e9s formaci\u00f3 per a la gent que at\u00e9n amb cita pr\u00e8via.<\/span><\/li>\n<\/ul>\n<div style=\"text-align: justify\">\n<span style=\", sans-serif\"><br \/>\n<\/span><\/div>\n<div style=\"text-align: justify\">\n<span style=\", sans-serif\">Si et vols adherir a la reclamaci\u00f3 individualment o com organitzaci\u00f3 o pots fer en el seg\u00fcent <a href=\"https:\/\/goo.gl\/forms\/S2LJYrkknQbwQX053\"><b>formulari:<\/b><\/a><\/span><\/div>\n<div style=\"text-align: justify\">\n<span style=\", sans-serif\"><a href=\"https:\/\/goo.gl\/forms\/S2LJYrkknQbwQX053\"><br \/>\n<\/a><\/span><\/div>\n<div class=\"separator\" style=\"clear: both;text-align: center\">\n<span style=\"margin-left: 1em;margin-right: 1em\"><a href=\"https:\/\/goo.gl\/forms\/S2LJYrkknQbwQX053\"><span style=\"color: white\"><img decoding=\"async\" alt=\"https:\/\/goo.gl\/forms\/S2LJYrkknQbwQX053\" border=\"0\" data-original-height=\"167\" data-original-width=\"289\" src=\"https:\/\/www.ccoo.cat\/educacio\/wp-content\/uploads\/sites\/139\/2022\/07\/formulari-27.png\" \/><\/span>.<\/a><\/span><\/div>\n<div style=\"text-align: justify\">\n<span style=\", sans-serif\"><br \/>\n<\/span><\/div>\n<div style=\"text-align: justify\">\n<span style=\", sans-serif\"><br \/>\n<\/span><\/div>\n<div style=\"text-align: right\">\n<span style=\", sans-serif\"><b>CCOO Educaci\u00f3 Barcelon\u00e8s<\/b><\/span><\/div>\n<div style=\"text-align: justify\">\n<span style=\", sans-serif\"><br \/>\n<\/span><\/div>\n<div style=\"text-align: justify\">\n<span style=\", sans-serif\"><br \/>\n<\/span><\/div>\n<div style=\"text-align: justify\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>ATENCI\u00d3 DIGNA pel personal, centres, alumnat i fam\u00edlies a l&#8217;oficina del Consorci d&#8217;Educaci\u00f3 de Barcelona Full informatiu amb recollida signatures &#8230; <a title=\"ATENCI\u00d3 DIGNA pel personal, centres, alumnat i fam\u00edlies a l&#8217;oficina del Consorci d&#8217;Educaci\u00f3 de Barcelona\" class=\"read-more\" href=\"https:\/\/www.ccoo.cat\/educacio\/noticies\/publica\/atencio-digna-pel-personal-centres\/\" aria-label=\"M\u00e9s informaci\u00f3 sobre ATENCI\u00d3 DIGNA pel personal, centres, alumnat i fam\u00edlies a l&#8217;oficina del Consorci d&#8217;Educaci\u00f3 de Barcelona\">Llegiu-ne m\u00e9s<\/a><\/p>\n","protected":false},"author":19,"featured_media":156658,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"twitterCardType":"","cardImageID":0,"cardImage":"","cardTitle":"","cardDesc":"","cardImageAlt":"","cardPlayer":"","cardPlayerWidth":0,"cardPlayerHeight":0,"cardPlayerStream":"","cardPlayerCodec":"","footnotes":""},"categories":[1051],"tags":[248,136],"class_list":["post-156655","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-publica","tag-consorci-educacio-barcelona","tag-publica","infinite-scroll-item","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50"],"gutentor_comment":0,"_links":{"self":[{"href":"https:\/\/www.ccoo.cat\/educacio\/wp-json\/wp\/v2\/posts\/156655","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ccoo.cat\/educacio\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ccoo.cat\/educacio\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ccoo.cat\/educacio\/wp-json\/wp\/v2\/users\/19"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ccoo.cat\/educacio\/wp-json\/wp\/v2\/comments?post=156655"}],"version-history":[{"count":0,"href":"https:\/\/www.ccoo.cat\/educacio\/wp-json\/wp\/v2\/posts\/156655\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ccoo.cat\/educacio\/wp-json\/wp\/v2\/media\/156658"}],"wp:attachment":[{"href":"https:\/\/www.ccoo.cat\/educacio\/wp-json\/wp\/v2\/media?parent=156655"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ccoo.cat\/educacio\/wp-json\/wp\/v2\/categories?post=156655"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ccoo.cat\/educacio\/wp-json\/wp\/v2\/tags?post=156655"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}